Stretch Ceiling One-Stop Supplier | Custom Membrane & Free Mould Service Since 2003
GET IN TOUCH

Let's Build Your Next
Ceiling Project Together

Whether you're a contractor, installer, or distributor, our team is ready to support your stretch ceiling needs with expert guidance and reliable supply.

Request a Quote or Consultation

Fill out the form below and our team will respond within 24 hours

By submitting this form, you agree to our privacy policy. We respect your data and will never share it with third parties.

Need Immediate Assistance?

Reach out through your preferred channel

WhatsApp

Chat with us instantly

+86-136-8160-0551

Email

Send us a detailed message

foxygen.kevin@gmail.com

Phone

Call us during business hours

+86-021-36382796

Visit Our Factory

We welcome contractors, distributors, and partners to visit our production facility

Shanghai Foxygen Industrial Co., Ltd.

No.701, Jiujing Road, Jiuting Town
Songjiang District, 201615
Shanghai, China

Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Factory Tours
By appointment only - contact us to schedule

Frequently Asked Questions

Quick answers to common inquiries

What is your minimum order quantity (MOQ)?
Our standard MOQ is 1 square meters for stretch ceiling films. For custom printing or special finishes, the MOQ is 1 M2. We also offer sample orders for product evaluation. Contact us to discuss your specific requirements.
What are your lead times for production and delivery?
Standard products: 7-15 days after order confirmation. Custom printing or special orders: 15-25 days. Shipping time varies by destination (typically 15-30 days by sea, 5-7 days by air). We provide detailed production schedules for project planning.
Do you provide installation training and technical support?
Yes, we offer comprehensive installation training at our factory or your location. We provide installation manuals, video tutorials, and ongoing technical support via email, WhatsApp, or video calls. For large projects, we can arrange on-site technical guidance.
Can you customize products with our brand or specifications?
Absolutely. We offer full OEM/ODM services including private labeling, custom packaging, product specification development, and custom printing patterns. We can work with your brand identity and technical requirements to deliver products that match your market needs.
What certifications and quality standards do your products meet?
Our products are CE certified and meet SGS BS1D0 fire safety standards. Materials are fire-retardant, waterproof, mold-resistant, and environmentally compliant. We maintain ISO quality management systems and provide full documentation including test reports and certificates for customs clearance.
What payment terms do you accept?
We accept T/T (bank transfer), L/C (letter of credit), and for established partners, flexible payment terms can be negotiated. Standard terms are 30% deposit before production and 70% balance before shipment. We also accept PayPal or Western Union for sample orders.

Our Business Team Structure

Connect with the right department for your needs

Sales & Business Development

New inquiries, quotations, product selection, pricing, and general business partnerships.

Product consultation
Quotation requests
Partnership opportunities

Technical Support

Installation guidance, product specifications, technical troubleshooting, and custom solutions.

Installation training
Technical documentation
Project consultation

Production & Customization

Custom printing, OEM/ODM services, product development, and special order processing.

Custom printing design
OEM/ODM projects
Special specifications

Order Management

Order tracking, production updates, shipping coordination, and delivery status.

Order status updates
Shipping arrangements
Delivery coordination

Quality Control

Quality inspections, certifications, test reports, and compliance documentation.

Quality certificates
Test reports
Compliance support

After-Sales Support

Post-delivery support, warranty claims, replacement parts, and ongoing customer care.

Warranty support
Replacement parts
Customer feedback

Your Privacy Matters

We respect your privacy and protect your data. Information submitted through our contact forms is used solely for business communication and will never be shared with third parties. We comply with international data protection standards including GDPR.

Privacy Policy